These Terms of Service ("Terms" or "Agreement") cover your use of and access to the Thrive Course sites, products, applications, content, tools and features (collectively, the "Services") provided by All That We Are, LLC (together with its officers, directors, employees, agents, subsidiaries and affiliates, referred to as the "Company", "us" or "we"). Our Privacy Policy explains what personal information we collect and how it's used and shared.
By using or accessing the Services, you're agreeing to these Terms and our Privacy Policy. If you're using the Services for an organisation, you're agreeing to this Agreement on behalf of that organisation, and represent and warrant that you can do so. If you don't agree to all the terms in this Agreement, you may not use or access the Services.
1.a. Not Every Death From Suicide Is Preventable: Each case is different and outcomes vary based on: (a) Severity of the individual's distress and isolation as well as their current beliefs specific to personal worth and ability to navigate challenges; (b) The degree in which they have access to, and use of, adequate tools & resources that could help alleviate their state of distress.
1.b. If you are thinking about suicide or are actively suicidal, avoid isolation and contact a trusted friend, family member, or professional. Connect via phone, video chat, text, or in person with individuals who help you to feel respected, valued, and worthy of love.
1.c. If you are concerned that another individual is having thoughts of suicide or is actively suicidal, use the SIT Method:
1.c.i. Slow Down & Create Stability: Ensure you and the person in crisis are in a stable environment. Recognize when you need support and identify who can be part of your support team.
1.c.ii. Intentional Conversations: Engage in deep, meaningful conversations. Validate their feelings and avoid making the person feel guilty or ashamed.
1.c.iii. Transition to Next Steps: After ensuring the person is calm and secure, discuss options for how to move forward. Every situation is different—here are some next steps to consider: (a) Immediate Relief: Identify what would be the best course of action for the next few hours - food, sleep, and inviting someone else to participate in the conversation; (b) Root Causes: Determine if this crisis results from situational distress or if an ongoing deeper issue needs to be addressed. Review the Human Health Connection to identify possible root causes and the Western and holistic/integrative healing modalities listed in your course guide; (c) Personal Empowerment: Review a self-care checklist for ideas on taking ownership of their wellness.
1.d. Call your local emergency services or seek care at your local hospital if you feel uncomfortable with the SIT Method or if the person you are concerned about:
1.d.i. is incoherent, unable to maintain consciousness.
1.d.ii. has impaired breathing.
1.d.iii. has sustained a life-threatening injury.
1.d.iV. has threatened or caused harm to you or others. (This is a judgment call; not every situation is black and white. trust your intuition on what is best for everyone involved.)
1.e. The Services are not designed to provide direct services in any of the aforementioned cases.
1.f. The Services are not intended for the provision of clinical diagnosis or to provide official documentation or approvals for purposes such as, but not limited to, court-ordered therapy or emotional service dog certification. It is also not intended for any information regarding which drugs or medical treatment may be appropriate for you, and you should disregard any such advice if delivered through the Services.
1.g. The Services do not replace the care of medical/therapeutic services. The Services provide content intended to raise awareness for holistic practices and it encourages individuals to have conversations with medical/therapeutic professionals to determine the best course of action for each individual.
2.a. Signing Up: To use the Services, you are required to create an account (“Account”). You agree to provide us with accurate, complete and updated information for your Account. We may need to use this information to contact you.
2.b. Staying Safe: Please safeguard your Account and make sure others don't have access to your Account. You must immediately notify us of any actual or suspected loss, theft or unauthorised use of your Account. You're solely responsible for any activity on your Account. We're not liable for any acts or omissions by you in connection with your Account.
All Content Is Only Informational: All content is intended for informational purposes only and is not meant to be taken as professional advice (e.g. professional mental health advice). The views expressed on the Services are opinions only and should not be construed as professional advice for your given situation. While all attempts are made to present accurate information, it may not be appropriate for your specific circumstances and information may become outdated over time.
4.a. Don't Abuse Or Disrupt The Services: As a user of the Services, you agree not to misuse the Services or help anyone else do so, including without limitation the following:
4.a.i. Don't probe, scan or test the vulnerability of any system or network.
4.a.ii. Don't breach or otherwise bypass any security or authentication measures.
4.a.iii. Don't access, tamper with or use nonpublic areas or parts of the Services, or shared areas of the Services you haven't been invited to.
4.a.iv. Don't interfere with or disrupt any user, host or network (whether it's the Company's or someone else's), for example by distributing malware or overloading, flooding or mail-bombing any part of the Services.
4.a.v. Don't take apart, decompile or reverse engineer any part of the Services in an effort to access things such as source code or algorithms.
4.a.vi. Don't access, search or create accounts for the Services by any means other than our publicly supported interfaces (for example, scraping, spidering or crawling).
4.a.vii. Don't take any action that imposes an unreasonable load on our infrastructure or our third party providers. (We reserve the right to determine what's reasonable.)
4.a.viii. Don't share access to your account with any other person, use any other person's account, or otherwise manage the Services through shared credentials.
4.b. Follow The Law: You represent that your use of the Services is not contrary to law, including without limitation applicable export controls, regulations and sanctions.
4.c. Share Responsibly: The Services let you download, print and share content with others, including without limitation on social media and the open web, so please think carefully about what you share.
5.a. Third Party Services: The Services are integrated with various third party services, applications and sites (collectively, “Third Party Services”) that may make available to you their content and products. These Third Party Services may have their own terms and policies, and your use of them will be governed by those terms and policies. We don't control Third Party Services, and we’re not liable for Third Party Services or for any transaction you may enter into with them. Your security when using Third Party Services is your responsibility. You also agree that we may, at any time and in our sole discretion, and without any notice to you, suspend, disable access to or remove any Third Party Services. We’re not liable to you for any such suspension, disabling or removal, including without limitation for any loss of profits, revenue, data, goodwill or other intangible losses you may experience as a result thereof (except where prohibited by law).
5.b. Third Party Sites: The Services may contain links to third party sites. When you access third party sites, you do so at your own risk. We don’t control and aren’t liable for those sites.
6.a. Company Property: The Services are protected by copyright, trademark and other UK and foreign laws. These Terms don't grant you any right, title or interest in the Services, our trademarks, logos or other brand features or intellectual property, or others’ content in the Services. You agree not to change, translate or otherwise create derivative works of the Services.
6.b. Your Feedback: We welcome your feedback, ideas or suggestions (“Feedback”), but you agree that we may use your Feedback without any restriction or obligation to you, even after this Agreement is terminated.
Important Things We Can Do: We reserve these rights, which we may exercise at any time and in our sole discretion, and without liability or notice to you (except where prohibited by law): (a) we may change the Services and their functionality; (b) we may restrict access to or use of parts or all of the Services; (c) we may suspend or discontinue parts or all of the Services; (d) we may terminate, suspend or restrict your access to or use of parts or all of the Services; (e) we may terminate, suspend or restrict access to your Account; and (f) we may change our eligibility criteria to use the Services (and if such eligibility criteria changes are prohibited by law where you live, we may revoke your right to use the Services in that jurisdiction).
Our Privacy Policy explains how we collect, use and share your information. By using the Services, you agree to our collection, use and sharing of information as set forth in the Privacy Policy.
We respect the intellectual property of others and ask that you do too. We respond to notices of alleged copyright infringement if they comply with the law. We reserve the right to delete or disable content alleged to be infringing, and to terminate Accounts of repeat infringers without any refunds.
10.a. Fees: You can access certain portions of the Services by submitting a fee payment (such additional services, “Paid Services”).
10.b. Taxes: All fees are exclusive of applicable state, local or other taxes (“Taxes”). You're responsible for all applicable Taxes, and we'll charge Taxes in addition to the fees for the Services when required to do so.
10.c. Refunds: Paid Services are non-refundable, you won't be issued a refund except in our sole discretion.
10.d. Fee Changes: We may change our fees at any time. New fees will not apply retroactively.
10.e. Chargebacks: If you contact your bank or credit card company to decline, chargeback or otherwise reverse the charge of any payable fees to us (“Chargeback”), we may automatically terminate your Account. If you have questions about a payment made to us, we encourage you to contact us by emailing [email protected] before filing a Chargeback. We reserve our right to dispute any Chargeback.
10.f. Our Payment Processor: We use a third party payment processor (the “Payment Processor”) to bill you through a payment account linked to your Account. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor, in addition to this Agreement. Our current Payment Processor is Stripe, and your payments are processed by Stripe in accordance with Stripe’s Terms of Service and Privacy Policy. We don’t control and are not liable for the security or performance of the Payment Processor. You agree to pay us, through the Payment Processor, all charges at the prices then in effect for any purchase in accordance with the applicable payment terms. You agree to make payment using the payment method you provide with your Account. We reserve the right to correct, or to instruct our Payment Processor to correct, any errors or mistakes, even if payment has already been requested or received.
This Agreement will remain in effect until terminated by either you or us. To terminate this Agreement, you may at any time cancel any active subscriptions via the Services by accessing your Account and then simply stop using the Services. We reserve the right to suspend or terminate the Services at any time at our sole discretion and without notice. For example, we may suspend or terminate your use of the Services if you're violating these Terms. All sections of this Agreement that by their nature should survive termination shall survive termination, including without limitation Your Content, Our Intellectual Property, Warranty Disclaimers, Limitation Of Liability, Indemnification, Dispute Resolution and Additional Terms.
To the fullest extent permitted by law, the Company makes no warranties, either express or implied, about the Services. The Services are provided “as is.” The Company also disclaims any warranties of merchantability, fitness for a particular purpose and non-infringement. No advice or information, whether oral or written, obtained by you from the Company shall create any warranty. The Company makes no warranty or representation that the Services will: (a) be timely, uninterrupted or error-free; (b) meet your requirements or expectations; or (c) be free from viruses or other harmful components.
To the fullest extent permitted by law, in no event will the Company be liable with respect to any claims arising out of or related to the Services or this Agreement for: (a) any indirect, special, incidental, exemplary, punitive or consequential damages; (b) any loss of profits, revenue, data, goodwill or other intangible losses; (c) any damages related to your access to, use of or inability to access or use the Services or any portion thereof, including without limitation interruption of use or cessation or modification of any aspect of the Services; (d) any damages related to loss or corruption of any content or data; (e) any content or other conduct or content of any user or third party using the Services, including without limitation defamatory, offensive or unlawful conduct or content; or (e) any Third Party Services or third party sites accessed via the Services. These limitations apply to any theory of liability, whether based on warranty, contract, tort, negligence, strict liability or any other legal theory, whether or not the Company has been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose. To the fullest extent permitted by law, in no event shall the aggregate liability of the Company for all claims arising out of or related to the Services and this Agreement exceed the amounts paid by you to the Company in the twelve (12) months immediately preceding the event that gave rise to such claim.
To the fullest extent permitted by law, you agree to indemnify and hold harmless the Company from and against all damages, losses and expenses of any kind (including without limitation reasonable lawyers' fees and costs) arising out of or related to: (a) your breach of this Agreement; (b) your use of the content; (c) any claims from other users; and (d) your violation of any law or regulation or the rights of any third party.
15.a. Informal Resolution: Before filing a claim against the Company, you agree to try to resolve the dispute by first emailing [email protected] with a description of your claim. We'll try to resolve the dispute informally by following up via email, phone or other methods. If we can’t resolve the dispute within thirty (30) days of our receipt of your first email, you or the Company may then bring a formal proceeding.
15.b. No Class Actions: You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated or representative action. Class actions, class arbitrations, private attorney general actions and consolidation with other arbitrations aren't allowed.
16.a. Entire Agreement: This Agreement constitutes the entire agreement between you and the Company regarding the subject matter of this Agreement, and supersedes and replaces any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of this Agreement. This Agreement creates no third party beneficiary rights.
16.b. Controlling Law: This Agreement and the Services shall be governed in all respects by the laws of England and Wales, without regard to its conflict of law provisions.
16.c. Waiver, Severability And Assignment: Our failure to enforce any provision of this Agreement is not a waiver of our right to do so later. If any provision of this Agreement is found unenforceable, the remaining provisions will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under this Agreement, and any such attempt will be void. We may assign our rights under this Agreement to any of our affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.
16.d. Modifications: We may modify this Agreement from time to time, and will always post the most current version on our site. Modifications will never apply retroactively. By continuing to use or access the Services after any modifications come into effect, you agree to be bound by the modified Agreement. If you disagree with our changes, then you should stop using the Services.